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2020.06.27Windows Won't Update my Dell Machine

 

Late last year I bought a Lenovo laptop to replace my Dell Inspiron 13 laptop. I've loved that Dell — it's the perfect size, with an i7 processor -- but I figured out later its motherboard could only support 8GB RAM.

Over the past 18 months or so, the machine has been... slipping... with occasional "senior moments" between running the BIOS and booting into the OS. It's why I started looking for a replacement. I couldn't believe my luck when I found this ThinkPad at a crazy low price on Lenovo's Black Friday Weekend sale.

So here we are, about six months on. I use both laptops, side by side — the older one I use for work; the newer I use for fun. I've kept them both updated, and have marvelled at the speed at which my new machine (goosed with 24GB RAM) installs updates. The older one takes so much longer.

Last week (I think) I installed the new Windows 10 version 2004 on the new machine. With an update as large as that one, I figured I'd better hold off on installing it on the Dell.

Today I tried installing the update, but Microsoft wouldn't let me — Instead, I was shown a "learn more" link that reads as follows:

Windows 10, version 2004 is available for users with devices running Windows 10, versions 1903 and 1909, who manually seek to "Check for updates" via Windows Update. We are continuing our phased approach on initial availability, as we listen, learn, and adjust. Today [as of June 16, 2020] were are slowly beginning the training of our machine learning (ML) based process used to intelligently select and automatically update devices approaching end of service.
Clicking more links, I found this on a Microsoft blog:
You may not see Download and Install on your device as we are slowly throttling up this availability over the coming weeks, or your device might have a compatibility issue for which a safeguard hold is in place until we are confident you will have a good update experience.

I'm pretty sure I bought the machine at Best Buy in mid-March, 2015. So the machine is over 5 years old, and it had been running Windows 10 version 1909 just fine... what the Hell, Microsoft?

I guess they're saying either there's something about my Dell that 2004 won't yet run smoothly on, or they're saying my Dell is old.




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