Citizen's Eco-Drive Proximity line is a series of watches that are designed
to be semi-smart, in that they tie in with your smartphone to provide some
very nice functionality. For example, syncing with your phone means never
having to set your watch manually again. The best use of this that I can think
of is when you're flying across time zones — a touch of a button and your
watch is set to the correct time. It's also able to alert you when you receive
new e-mails and when your phone goes out of range (e.g., you've left it
someplace). Syncing with your smartphone obviously requires a smartphone app. The
application communicates with the watch over a Bluetooth connection.
I received mine as a gift several years ago and loved it. It's spent the
last couple of years on the shelf with my other dress watches because I
favored my Apple Watch. But since I dropped it and smashed the screen, I'm
back to my other watches again.
I downloaded the Citizen Proximity app onto my new phone (running iOS 11)
and couldn't get the watch to connect, so I contacted Citizen support.
Some three weeks later, I received a reply, which basically told me
that my watch — the W760 — is obsolete, compatible with iOS versions
up to 9 (two major versions ago). The more recent W770 models are still
compatible with the current operating system.
I have a problem with having only some percentage of its functionality
available because the watch won't sync anymore. So I replied, asking if
Citizen is doing anything to upgrade the W760 owners to a W770. Who knows
when I'll receive a reply -— with the holidays coming, I might not get
a reply until sometime in January.
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