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2017.10.29TIME: "Apple's Best Product is Something You Can't Buy"

The Apple logo

I really enjoyed Jon Patrick Pullen's article in Time Magazine, "Forget the iPhone X, Apple's Best Product Is Something You Can't Buy".

Pullen favors Apple's privacy policy and practices above those of competitors like Google and Amazon, based in part on the companies' business models. I like Pullen's approach here: if user data is a revenue stream, it follows that users' privacy cannot be a primary concern for that company:

Google, by contrast, not only sells phones and other devices, but also makes money off the ads (and the user data) that appear on those handsets, laptops and tablets. Amazon's gadget-oriented business model wants to sell you things... that will help sell you more things.... Facebook's users... are themselves the products unwittingly feeding the social network's revenue model.

I take issue with one point Pullen made, which was to partially blame Apple for the successes of a 2014 phishing campaign that led to the leaks of celebrities' embarrassing personal photos. It's wrong to hold Apple responsible for that. Google or Apple or Slappy's Online Fish Market could encrypt and secure absolutely everything related to users' data, but if the user surrenders their means of accessing it — maybe the ONLY way to access the data in decrypted form (passwords, physical keys, fingerprints, or whatever) — that's not the company's fault. That's like blaming Ford for the theft of your car because you gave a stranger your keys.

The article is worth the few minutes to read, because it encourages one to think about the companies behind the data storage. The author notes the privacy policy and protections add to the value proposition of Apple's products — even the $1,000 iPhone X — and subtly reminds us there's always a catch.




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